Luxipet Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from luxipet.shop (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
COOKIES
Below is a list of the cookies we use. We list them so that you can choose whether you want to disable them.
-
_session_id: Unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc.).
-
_shopify_visit: No data held. Persistent for 30 minutes from the last visit. Used by Shopify's internal statistics tracker to record the number of visits.
-
_shopify_uniq: No data held. Expires at midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.
-
cart: Unique token. Persistent for 2 weeks. Stores information about the contents of your shopping cart.
-
_secure_session_id: Unique token, sessional.
-
storefront_digest: Unique token, stored indefinitely. If the shop has a password, this cookie determines whether the current visitor has access.
-
Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider (ISP), referring/exit pages, and date/time stamps.
-
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card details), email address, and phone number. We refer to this information as "Order Information."
When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information we collect generally to fulfill any orders placed through the Site, including processing your payment information, arranging shipping, and providing invoices and/or order confirmations.
Additionally, we use this Order Information to:
-
Communicate with you.
-
Screen orders for potential fraud or risk.
-
Provide you with information or advertising relating to our products or services, in accordance with the preferences you have shared with us.
We use the Device Information we collect to help us detect potential fraud and security risks (particularly your IP address) and, more generally, to improve and optimize our Site, including generating analytics about how customers browse and interact with the Site and evaluating the effectiveness of our advertising and marketing campaigns.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information as described above.
For example, we use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy
We also use Google Analytics to help us understand how customers use the Site.
You can learn more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can also opt out of certain advertising services by visiting the Digital Advertising Alliance's opt-out portal:
DO NOT TRACK
Please note that we do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
If you are a European resident, we process your information in order to fulfill contracts we may have with you (for example, when you place an order through the Site) or otherwise pursue our legitimate business interests described above.
Please note that your information may be transferred outside Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records unless and until you request that we delete it.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at:
or by mail at:
Santa Cruz de Tenerife
38108
Santa Cruz de Tenerife
Spain