Terms of Service

Effective Date: July 6, 2026

Welcome to Luxipet. These Terms of Service ("Terms") govern your use of our website located at luxipet.shop (the "Site") and any purchases made through the Site.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Eligibility

By using this Site, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

2. Products

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

However, we do not guarantee that all information is complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product images are for illustrative purposes only. Actual products may vary slightly due to manufacturing differences, screen settings, or lighting conditions.

3. Pricing

All prices displayed on the Site are shown in the selected currency.

Prices may change at any time without notice.

Applicable taxes and shipping charges, where required, will be calculated during checkout.

4. Orders

By placing an order, you agree that:

• All information you provide is accurate and complete.

• You are authorized to use the selected payment method.

• We may refuse or cancel any order if fraud, unauthorized activity, pricing errors, or other unusual circumstances are suspected.

If payment has already been processed for a cancelled order, a full refund will be issued.

5. Payment

Payments are processed securely through our payment providers.

We do not store or have access to your full payment card information.

6. Shipping

Shipping times provided on our Site are estimates only.

Unexpected delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our reasonable control may occur.

Please refer to our Shipping Policy for complete shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers located in the European Union may have additional statutory rights that cannot be limited by these Terms.

8. Intellectual Property

All content available on this Site, including but not limited to text, graphics, logos, icons, images, product descriptions, website design, and software, is the property of Luxipet or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

9. Prohibited Use

You agree not to:

• Use the Site for any unlawful purpose.

• Attempt to interfere with the security or operation of the Site.

• Introduce viruses, malware, or harmful code.

• Copy, scrape, or reproduce any part of the Site without authorization.

• Use the Site in any way that could damage, disable, or impair its functionality.

10. Disclaimer

The Site and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms limits any mandatory consumer rights provided under applicable law.

11. Limitation of Liability

To the fullest extent permitted by law, Luxipet shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the Site or the purchase of products.

Our total liability shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our Site may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this Site.

Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Spain, without regard to conflict of law principles.

If you are a consumer residing in the European Union, you also benefit from any mandatory consumer protection provisions applicable in your country of residence.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: ecommerceafih@gmail.com

Address:

Santa Cruz de Tenerife
38108
Santa Cruz de Tenerife
Spain